This Privacy Policy explains how K&G Builders LLC (“K&G Builders HVAC,” “we,” “us”) collects and uses information when you visit our website, contact us, or use our services.
1. Information We Collect
We collect information you give us, such as your name, phone number, email address, service address, and details about your heating or cooling needs when you fill out a form, call, text, or email us. We also collect basic technical information when you visit our website, such as your browser type, pages visited, and approximate location.
2. How We Use Your Information
We use your information to respond to your requests, schedule appointments, send quotes, contracts, and invoices, provide service, send appointment reminders, ask for feedback, and improve our website and services.
3. Text Messages and Calls
If you give us your phone number and agree to be contacted, we may call or text you about your request, appointments, quotes, invoices, and service follow-ups. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Calls may be recorded for quality and record-keeping.
4. How We Share Information
We do not sell your personal information. We share it only with service providers that help us run our business, such as our customer management, scheduling, payment, and phone systems, and only as needed to provide those services. We may also share information when the law requires it.
5. Cookies and Analytics
Our website uses cookies and similar tools to understand how visitors use the site and to improve it. You can set your browser to refuse cookies; some parts of the site may not work as well if you do.
6. Your Choices
You can ask us to update or delete your information, or to stop contacting you, at any time by calling or emailing us. We keep information only as long as we need it for the purposes above or as the law requires. Our website is not directed to children under 13, and we do not knowingly collect their information. We may update this policy from time to time; the date at the top shows the latest version.
7. Contact Us
K&G Builders LLC
[PLACEHOLDER: street address, only if the client chooses to show it]
Thornton, CO 80241
(720) 701-3810
kgbuildersco@icloud.com
Questions about this policy? Contact us at (720) 701-3810 or kgbuildersco@icloud.com.